AugmentCS

Enterprise software for the moments
customers wait.

AugmentCS builds operations software for service businesses — clinics, salons, service centres, branches — that replaces the patchwork of ticket dispensers, paper logs and disconnected tools with one real-time system.

Built for operations that matter

Service businesses live or die by what happens in their lobby. We build the software that makes that moment visible, measurable, and improvable — without forcing the team to babysit dashboards.

Real-time by default

Live, not lagging

Every tool we ship is built around what's happening right now — not what was true an hour ago. SSE pipelines, push notifications, optimistic UI.

Multi-tenant SaaS

One platform, many businesses

Tenant isolation enforced at every layer of the stack. Per-org masters, per-site configuration, deploy-once-serve-everyone economics.

Operator-first design

Made for the front desk

The hardest user isn't the customer — it's the operator handling them at peak load. Every screen earns its place through that constraint.

Our first product

Queue Manager

A live queue management platform for businesses that serve customers in person. Customers join from a phone, web, kiosk, or at the front desk. Operators see the line, the ETAs, and the next move at a glance. Managers see the throughput, the bottlenecks, and the SLAs.

How it fits together

A modern stack chosen for resilience and clarity, not for novelty.

Backend

Java 25 + Spring Boot 4, multi-tenant Postgres, JMS message bus, server-sent events for real-time fan-out, Keycloak for identity.

Java 25 Spring Boot 4 PostgreSQL 18 Keycloak SSE JMS / Artemis

Frontend

React 19, Expo SDK 55 for the mobile apps (iOS + Android from one codebase), TypeScript end-to-end, a shared design system across web and mobile.

React 19 TypeScript Expo / React Native pnpm monorepo

Talk to us

Running a service business and tired of the paper-and-clipboard queue? We'd like to hear about it.

[email protected]